Shipping policy
Shipping Policy
At Bellaro Luxe, each item is created especially for you through trusted production and fulfillment partners. Because many of our products are made-to-order, production begins after your order is placed. Made-to-order products that do not have a qualifying damage, defect, misprint, incorrect-item, or other covered issue.”
Production Time
Please allow approximately 3–7 business days for production and processing before your order ships.
Estimated Shipping Times After Production
Canada: 8–14 business days
Canada — Standard Shipping
- Standard shipping: $12.99 USD
- Estimated delivery: 8–14 business days
- Canadian customers may see shipping charges displayed in CAD based on applicable currency conversion rates.
- The final shipping amount is calculated and displayed at checkout before payment.
United States: 3–7 business days
For U.S. orders, the estimated total time from purchase through delivery is generally 6–14 business days, including production and estimated transit time.
Shipping and delivery times are estimates and may vary due to carrier delays, customs processing, holidays, peak seasons, weather, or other circumstances outside Bellaro Luxe’s control.
We currently do not offer expedited shipping. If you are ordering for a special occasion or specific date, please plan accordingly.
Business Contact Information
For questions regarding your order, shipping, damaged products, defective products, or incorrect items, please contact Bellaro Luxe Support:
Bellaro Luxe
Bellaro Luxe is the customer-facing brand of Bellaro Store.
14350 Mundy Drive, Suite 800-115
Noblesville, IN 46060-7229
United States
Email: support@bellaro.store
Phone: (317) 449-9412
Please do not send returns to this address unless Bellaro Luxe Support specifically instructs you to do so. Approved return instructions will be provided separately.
Shipping Issues
Incorrect or Incomplete Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to a fulfillment facility because the customer provided an incorrect, incomplete, or insufficient shipping address, additional shipping costs may apply before the order can be reshipped.
Unclaimed Packages
Orders that are unclaimed and returned to a fulfillment facility may require additional shipping fees before reshipment.
Customers are responsible for reviewing their shipping information and monitoring tracking updates provided after shipment.
Customer-Initiated Returns
Because Bellaro Luxe products are made-to-order. Made-to-order products that do not have a qualifying damage, defect, misprint, incorrect-item, or other covered issue. We do not accept standard returns or exchanges due to:
- Buyer’s remorse
- Incorrect size selection
- Personal preference
- Change of mind
- Ordering the wrong item
Size charts and product details are provided within individual product listings. Customers are responsible for reviewing sizing and product information before completing their purchase.
Please contact Bellaro Luxe Support before attempting any return.
Damaged, Defective, Misprinted, Incorrect, or Lost Items
We stand behind the quality of our products.
If your order arrives damaged, defective, misprinted, incorrect, or is confirmed lost in transit, please contact Bellaro Luxe Support within 14 days of delivery. For confirmed lost shipments, please contact us within 14 days after the estimated delivery date.
Please include:
- Order number
- Full name used on the order
- Description of the issue
- Photos showing the damage, defect, misprint, or incorrect item, when applicable
Our team will review your request and determine the appropriate resolution, which may include a replacement or refund when a production or fulfillment issue is verified.
International Orders
International customers may be responsible for customs fees, duties, taxes, or other charges imposed by their country.
International delivery times may vary due to customs processing and local carrier requirements.
Certain products may have return limitations depending on applicable laws and regulations.
European Union Customers
Applicable consumer-protection rights will be honored.
Certain made-to-order, personalized, custom, or sealed products may be excluded from standard withdrawal or return rights where permitted by applicable law.
Related Policies
By placing an order with Bellaro Luxe, customers acknowledge and agree to this Shipping Policy along with our Return and Refund Policy, Privacy Policy, and Terms of Service.